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On Demand Digital Marketing Services

Turn A Single Repair into a Lifelong Customer


Ready-made marketing campaigns designed by experts to bring customers back to your shop for tire services, brakes, oil changes, scheduled maintenance and more.


Grow your business, right now.
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Grow Your Business

Market Your Shop. Fill Your Bays

 

Keeping a strong relationship with your customers is the key to getting them to return for high margin services such as brakes, tires, and scheduled maintenance. But there are only so many hours in the day and running your shop is already more than a full-time commitment.

On Demand handles your marketing and customer relationship building for you. It provides comprehensive marketing and relevant, timely, and effective campaigns to get customers back in your shop. Our solutions takes care of your marketing so you can focus on what you do best: running your shop and servicing vehicles.

Achieve your marketing goals with On Demand

 

Enhance your marketing effectiveness using the On Demand digital marketing platform by Identifix, your go-to solution for rapid deployment across key channels like email, print, Facebook, and display advertising.

With On Demand, you have access to an extensive selection of customizable coupons, complete with critical disclaimers and expiration dates to draw consumers to your shop and keep your offers front and center.

Leverage our comprehensive marketing platform which shops can effortlessly track all marketing activities, analyze specific campaign results, inspect communication proofs, and confirm the accuracy of selected campaign list criteria.

Optimize every marketing opportunity with On Demand from Identifix today!

Seasonal + holiday savings

Drive customer visits beyond the major holidays with our diverse set of seasonal and holiday-themed communications. Ensure your shop stays top-of-mind all year.

Everyday service promotions

Whether targeting specific service needs or aiming to boost business, choose from our comprehensive menu of essential service items such as batteries, brakes, tires, oil changes, and more.

Customer engagement

Highlight your convenient pickup and delivery solutions with our mobility module. Raise awareness and promote the usage of this easy service option that simplifies the maintenance experience for your customers.

OEM asset library

Enhance your marketing materials with the ability to upload your own assets and tailor communications to fit your needs.

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Send Targeted Communications

Create highly targeted coupons, special offers, and seasonal promotions with templates and formats readable on any device.

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Keep Your Customer Data Clean

Add valid, deliverable email addresses to your customer database and get automatic validation of existing customer mail and email information every month.

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Market to Multiple Channels

Launch combo campaigns that use both mail and email to greatly increase potential touchpoints for your customers and drive more traffic back to your shop.

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Get Measurable Results

On Demand gives you access to comprehensive marketing dashboard tools to monitor your campaign performance and ROI.

About us

Identifix, a Solera company, supplies a suite of products that help auto repair shops grow their business and become more profitable. For repairs, our flagship Direct-Hit® auto repair information software offers over 3 million technician confirmed fixes, OEM manuals, wiring diagrams, labor guides, as well as a full library of helpful automotive training modules. We also provide technician-to-technician support from our live Direct-Help experts who offer 1-on-1 automotive repair and diagnostic assistance. For shop management, we offer industry leading Identifix Shop Manager platform. For digital marketing, we offer a full suite of services that help shops find new customers and communicate with current ones.

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Conversion on competitor audiences

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Conversion rate on 3^rd^ party segments for parts, services, and tires

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Results

Get Real, Impactful ROI from Your Marketing

Your relationship with your customers shouldn’t end after the repair is finished. On Demand maintains your customer relationships and provides expertly designed campaigns that will turn one-off repair jobs in lifelong customers.

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Direct-Hit® DIY

Direct-Hit ® DIY is specifically designed for personal vehicle owners or hobbyists. It gives you access to professional repair information for 1 vehicle. Specify your make and model and buy now.

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